OIG uses technology to improve efficiency

OIG's Acute Care Surveillance Team has implemented a new record review process that saves providers time and money.

The process allows providers to submit medical records online. This will reduce paper record submissions and facilitate the process of record review, retention and sharing with other reviewers when appropriate. Providers still have the option to submit paper records.

Electronic submission allows the provider to submit requested records without the expense of converting their electronic health records to paper copies and mailing the documents at their expense. Providers are assured by OIG that HIPPA is maintained. Records do not need to be stored in paper either on site or offsite at the state’s expense. Electronic submission was first utilized by MCOs in September 2018. Due to the positive response from MCOs, implementation was expanded in March to individual providers.

You can read more about the OIG’s work in the latest Quarterly Report.