SNAP Skimming Resources
What is SNAP skimming?
Recently, criminals have started skimming data from the EBT cards used by SNAP clients. While credit card skimming, especially related to fuel purchases, has been around for some time, EBT card skimming is a relatively new phenomenon. The first incident of EBT card skimming in Texas was reported to the OIG in February 2022.
Perpetrators place skimming devices on the retailers’ credit card terminals. Individuals posing as legitimate patrons usually accomplish this during public store hours. The skimmed data is transmitted remotely and then placed on a cloned magnetic swipe card. The stolen information is used to purchase goods from other stores, often in another state. The purchased goods tend to be items that can be resold for cash.
What is the impact of SNAP skimming?
The amount skimmed usually represents most, if not all, of the victim’s monthly benefit amount. The impact on the individual or household is tremendous. SNAP benefits often account for a large percentage of participants’ grocery budgets, leaving victims struggling to afford food for themselves and their families.
What should you look for?
Card skimmers often look like part of the card reader, making them difficult to detect, but clients and retailers can identify the devices by looking for the following:
- Evidence of loose pieces that have been glued or tapped in place.
- Places where a video camera may face the card reader or PIN pad of a register.
- Number keys that feel soft, spongy or covered in plastic.
Who should you tell?
If you encounter a suspicious device immediately notify store management and local law enforcement.
If you believe your SNAP benefits have been stolen or that your EBT card (Lone Star card) has been compromised, immediately contact the HHS Lone Star Card Help Desk at (800) 777-7328 to cancel the card. A new card should arrive in the mail within seven days, allowing clients to access their balance.
Benefit replacement
Due to federal funding no longer being available, any SNAP benefits stolen by EBT card skimming on or after Dec. 21, 2024, cannot be replaced. Please visit the HHS SNAP fraud benefit replacement page for more information.
Resources
You can help your fellow Texans by sharing information about this growing crime. Below are some resources to help!