OIG releases Fraud Hotline results

The OIG Fraud Hotline answered 7,827 calls during the fourth quarter of fiscal year 2020 (FY 20), with an average wait time of 44 seconds.

OIG updates audit and inspections plan

The OIG has updated its Rolling Audit and Inspections Plan for fiscal year 2021, which outlines potential audit and inspections areas and topics.

OIG collaborates with MCOs to improve efficiency

OIG Third Party Recoveries (TPR) kicked off a project with the Texas Medicaid and Healthcare Partnership Third Party Liability (TPL) area to improve processes and increase training opportunities.

OIG resolves SNAP cases

The Supplemental Nutrition Assistance Program (SNAP) helps families during challenging times. Benefit amounts are based on an applicant’s household size, income, assets and other factors.